As first time business tenants, we were uncertain of all things related to finding commercial space, understanding the lingo, and negotiating a contract. We read about using a tenant broker and had passing familiarity with Pappas Realty, so decided to give them a call. Pat and Steve were phenomenal! We worked with both of them. They were professional and knowledgeable at the same time that they were both reassuringly casual and low-key (in the best possible way). They were flexible and generous with their time and willing to educate us. In the end, they helped us find the perfect space for our practice and acted as our advocates in negotiating the lease while dealing fairly and respectfully with our new landlord's representative. In addition to what they each bring to the table as brokers and realtors, they are just good, decent, likable human beings and that made this entire process so much less stressful and intimidating, and dare I say, even enjoyable at times!